Wednesday, June 9, 2010

Passport Renewal Attempt #1

So as predicted nothing goes well when you deal with a government body.
While it states in the immigration website that the office opens till 5.30pm it fails to advise that the kippas kiosk closes at 4.30 and the counter to renew passport closes at 5pm.

Anyway I was at the counter at 4.50pm and the officer told me that they have closed. I looked at the clock right behind her and replied.. don't u guys close at 5pm? She looked at the clock gave me a 'du lan' look and than shouted to her colleague and said something like orang nak buat passport ni... later a male officer which i presume is a senior staff or supervisor told me that they have closed. I didn't want to argue further coz my heart is already prepared to deal with this kinda nonsense. Besides I did not have all the documents ready, ie: a copy of my ic as well as the form all ready filled up. I know very well that since they already dulan want to deal with you, if you insists and make a fuss the ending is still disgusting. They will still reject you after you have filled up the form by saying sorry its now already past 5pm, please come tomorrow. AND I know I won;t be able to photocopy my ic and fill up the form before 5pm! They most likely will find fault with my photo.. I have 2 photos.. one is exactly the same photo as my current passport and another more recent one but I had my ears covered by my hair. I had researched and I know it stated that the photos must be recent and mostly mentioned that ears must be visible. Now when they told me to come tomorrow... i just accepted it and asked them nicely if my photo is ok.. the one that was the same.. they said no, thats not acceptable u can't hv the same one.. Ok so i asked again nicely.. how bout this one? My ears are not visible is it ok? And they replied and said oh this is ok.. no problem... and then I asked further.. bout the kiosk.. like if i came at 4.30 will i be able to make it? to which he replied no.. he advised me to come early.. maybe come in the morn.. than go work than i can come collect my passport after work. This n that.. and ok fine i accept it. The ending is, I had my questions clarified and they also happily answer my queries so I will be able to plan tomorrow and get everything correct without mucking up and wasting another precious day.

Now the turn of events is bronx. He was fuming at me.. like say why i let them take advantage? its not 5 yet.. its my right bla bla bla... my reasoning is no use with him so my bad.. i shud never have asked him to teman me.
I know in Malaysia... the way to get things done is by creating drama.. kick up a fuss, shout, yell, bang on the table, roll on the floor, or do the chicken dance if u hv to!! whatever that makes them do what u wan them to do (well in this case is what they are supposed to do) This is never an attitude that I will adopt. Yes I admit I have been taken advantage.. but to me... turning into a monster and doing all that is just stooping lower than them being plain lazy. It is my upbringing and principle and no one should impose their own principle on me let alone get mad at me. This is my thing, so let me do it my own way. I will only apologise for asking him to teman me which I already did coz he felt it was a waste of time to come. If he thinks temaning me gives him the right to impose his way on me.. than too bad... please look up the word teman!

I too voice out my disgust when he goes all mad at someone to get things done. But does that stop him from doing it next time? Noooo... coz its his principle of getting things done here in Msia. Ugh we are just two completely different individuals.

This is also why I hate Malaysia.. I am a Malaysian who has already given up on its country.. that it will ever change for the better.. everyone knows that the gov is hopeless and ppl become a bigger bully so that they won't get bullied. They shout and threaten to intimidate ppl into meeting their demands. My heart towards Malaysia and its people is dead a long time ago... which is why my heart and soul longs to be in NZ. There they have integrity.

Another reason I didn't want to become like that is coz I know what it feels like. I have been in the customer service line... I have been cursed at, yelled at, humiliated and scolded. Some cases it was my fault, some cases it wasn't. And I told myself I will never be like that, go all crazy and screw someone up. Even if I am really angry and getting crappy service... I will suck it in, disclose my dis-satissfactions in a civilized way and leave... and probably lepas all my geram in here! haha

Anyway.. tomorrow I will go again.. no choice either swap shift or ask if I can leave work early.
Never will I ask Bronx to teman me... i really should just learn and get used to doing things alone now. Since I'm starting to give up on ever finding someone to share my happy ever after. Maybe I had many chances in the past but tough luck I missed out.

Actually I don't even feel like going now... what's the point to go for a holiday when u dun even feel happy to go anymore.

Sigh...

5 comments:

Jessie said...

whoa!!..

ya i think u better go early tmr...
dun wait til fri..

cant believe they declared closed at 450.... jz so m'sian style..
how to go forward la like this...

dun think too much la... u will hav a great weekend this week..
so how many days you are goin?

moichipok said...

yup jess... i swapped early shift with yvonne...
if i had tot of my passport prob earlier i wudn't hv confirm for this trip...
goin 3D2N.

Jessie said...

dun worry

u will hav a gpood time..

remember to eat their famous hou jien

moichipok said...

they got famous hou jien? oohh dunno this trip i won't have say wan. is just tagging along

orange cat said...

I agree about NZ, Government documents and things are issued fast here and efficiently and zero corruption at least in most cases. Its way better than Asia.